Integrations: All your shops —
one workspace
Connect Etsy, Amazon, Shopify, eBay, WooCommerce and Faire. Orders and catalogs from every shop sit in one CRM, and once the parcel ships, the tracking number goes to the shop on the platforms that support it.
30 days of full access to all features. No card, no commitments.
What a connected shop gives you
Orders and catalogs of your connected shops in one CRM. What else you can do with a shop depends on the platform.
Orders in one list
The CRM imports orders with their items, totals, statuses and the buyer data the platform passes on. Create a shipment straight from the order list in a couple of clicks.
Tracking goes to the platform order
After shipping, the tracking number is automatically sent to the marketplace order. On Etsy, Shopify and eBay you can also add it manually. If you shipped outside our service, tracking is imported into the CRM when the order is updated.
Listings and stock
Listings and variants are imported from your shops. Link them to products in the warehouse by hand or automatically by SKU, and each order shows whether it can ship from the warehouse right now.
How to connect a shop
The way depends on the platform. We never need your shop password: you allow access on the platform itself or give an API key.
Pick the permissions and press “Accept”: the platform itself opens. Sign in, allow Seller Online access and you are back in the CRM.
What each platform adds
On top of orders, catalog and stock, each integration has something of its own.
Shop reviews come into the CRM, and the CRM builds a history of views, favorites and sales of your listings to compare them by period. Manage shop sections, shipping and processing profiles and return policies. A separate service: an Excel analysis of the public catalog of your own or another Etsy shop.
Etsy integration
FBM and FBA orders in one list; FBA orders can be imported before Amazon confirms they are ready to ship. Available Amazon Custom personalization data comes into the order. FBA stock is kept per marketplace: fulfillable, inbound, reserved, researching, unfulfillable; export the list to Excel.
Amazon integration
Shopify tells the CRM about new and changed orders by itself. Ship by the Shopify order number: the item value comes from the order, and tracking can go out for part of the items too. Manage collections (manual and automated), locations and the shop’s policy texts right in the CRM.
Shopify integration
Ship by the eBay order number: the item value comes from the order, discount included.
eBay integration
Enter the shop address and allow access in your WordPress admin. Orders, products and variants appear in the CRM, and the shop reports changes by itself. The tracking number is written to the order as Shipment Tracking data.*
Buyers see the tracking if your shop displays Shipment Tracking data.
WooCommerce integration
Wholesale orders from Faire retailers in one list with retail orders from other platforms. The CRM receives products, variants, statuses, expected ship dates and tracking numbers of shipments made through Faire. Connect with an API key from your Faire brand portal.
Faire integration
Questions about integrations
How long does the first import take?
Usually a few minutes: the CRM pulls the shop details, orders and listings. The more orders and listings, the longer it takes. The import progress shows in the CRM.
What if access to the shop expired or permissions are missing?
The shop status in the CRM shows what happened: access revoked, expired or not enough permissions. Update the permissions or go through the integration again; the shop stays the same.
How do I disconnect a shop?
There are two ways. If you will need the shop again later, for example while it is on vacation, deactivate it in the Shops section: the integration stays, but the shop is not updated and does not count towards your plan’s shop limit. Turn it back on when you return. If you no longer need the shop, unlink the account: to work with that shop again, you will need to go through the integration once more.
How many shops can I connect?
The CRM plan ($9.99 a month) includes three shops; each extra one is $0.99 a month. Several shops on one platform are fine too: each connects on its own and has its own status, permissions and settings. Deactivated shops do not count towards the limit.
