Shopify integration
Shopify is a platform for building and growing your own online store, with tools for selling online and in physical locations. It suits brands that care about their own storefront, store design and direct relationships with buyers. A store grows with apps and connects to other sales channels.
30 days of full access to all features. No card, no commitments.
Order Shopify
UPS · What the connection gives
Changes come by themselves
Shopify tells the CRM about new and changed orders.
Tracking for part of an order
Pick the items and quantities for each parcel.
Item value from the order
Ship by the Shopify order number without typing it again.
Collections
Manual and automated, with their rules, right in the CRM.
Locations and policies
Shop locations and policy texts in the CRM.
Faire orders through Shopify
The CRM marks their source as Faire and links items by SKU.
How to connect Shopify
Shopify appChoose Shopify in the CRM and press “Connect shop”.
In the Shopify App Store press “Install” and confirm it in your admin.
Shopify takes you back to the CRM: the shop is connected.
We never need your shop password. The first import usually takes a few minutes.
Questions about the Shopify integration
Do I need to move my store off Shopify?
No. Your store and checkout stay on Shopify, and Seller Online connects to it through the app.
A Shopify order is marked High Risk. Should I ship it?
Check it first. Shopify itself sets the mark when it sees signs of fraud, such as the card and the shipping address in different countries or several payment attempts. If the payment is disputed, you lose both the money and the goods. When in doubt, do not ship.
Why can’t I add new tracking to an order that is already fulfilled?
A new fulfillment is only created for items not yet fulfilled on Shopify. If everything is fulfilled, check the existing fulfillment in your Shopify admin: a new one does not replace the tracking in the old one.
