Etsy integration
Etsy is an international marketplace for handmade, personalized and vintage items and for craft supplies. It suits makers, designers and small brands whose products stand out by their idea or personalization. Buyers come here for items from independent sellers, both physical goods and digital products.
30 days of full access to all features. No card, no commitments.
What the connection gives
Personalization and gifts
Variants, personalization texts and the gift message are on the order card.
Tracking goes to Etsy
Automatically when you ship through the CRM. You can also add it by hand.*
Reviews in the CRM
New shop reviews come into the CRM, linked to their listings.
Listing history
Views, favorites and sales by period, from the first collection on.
Shop settings
Sections, shipping and processing profiles, return policies.
Listings and stock
Link to warehouse products by hand or by SKU.
Sometimes Etsy does not accept a tracking number because of its own restrictions; then it cannot be sent.
Excel analysis of an Etsy shop
A separate service: Seller Online collects the public catalog of your own or another Etsy shop and builds an Excel report with calculations and charts.
- Assortment
- Sections, listing age and price groups.
- Tags and content
- Tag use, title and description length.
- Buyer attention
- Public views and favorites, views per day.
- Personalization and variants
- How listings with them differ from the rest.
The report is a snapshot of public active listings. It does not show sales, conversion or profit of another shop’s listings.
How to connect Etsy
Sign-in on the platformStart a new integration in the CRM and choose Etsy.
Tick the permissions and press “Accept”.
Sign in to Etsy and allow access: Etsy takes you back to the CRM.
We never need your shop password. The first import usually takes a few minutes.
Questions about the Etsy integration
Why is there no views chart for the past months after connecting?
The CRM builds the listing history from its first collection onward. The total views it gets at the first import do not show how they were spread over earlier days, so the old daily history cannot be rebuilt.
I changed a description or price on Etsy. When will the CRM show it?
After the next catalog update from Etsy. To see it sooner, refresh the listing in the CRM by hand. Change descriptions, prices and other listing data in the Etsy shop itself.
The order has no full address. What should I do?
The CRM only gets the address fields Etsy passes on; the shop name and order number do not replace an address. Check the order in your Etsy account and contact Seller Online support: we will tell you how to ship it.
Will the Excel analysis of another shop show its best-selling item?
No. Public views, favorites and prices help compare assortments, but they do not reveal sales, costs or profit of individual listings. The report is for studying a catalog and its content, not for estimating a competitor’s earnings.
